Privacy Policy

Welcome to ExamWise ("ExamWise", "we", "our", or "us"). ExamWise is an AI-powered study planner designed for Indian competitive exam aspirants preparing for UPSC, NEET, IIT JEE, CAT and similar examinations. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website at https://examwise.co.in and our mobile application (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

We collect the following categories of information:

• Account information: name, email address, and authentication identifiers when you sign up or log in (including via Google Sign-In).
• Profile & study data: your chosen exam, exam date, daily study hours, weak subjects, onboarding answers, quiz attempts, weekly test results, progress and notes.
• AI interaction data: prompts and content you submit to our AI features (doubt solver, evaluator, answer writing, current affairs) and the generated responses.
• Transaction data: subscription status, plan, billing dates and purchase tokens processed via Google Play Billing.
• Device & usage data: device type, operating system, app version, IP address, crash logs and basic analytics events.

We use your information to:

• Create and manage your ExamWise account.
• Personalize study plans, quizzes, weekly tests and current affairs based on your selected exam.
• Operate AI features such as the doubt solver, evaluator and answer-writing assistant.
• Process subscription purchases and renewals.
• Improve the Service, debug issues and monitor performance and security.
• Communicate important updates, security alerts and policy changes.

We do not sell your personal information and we do not use your study content to train third-party advertising models.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date.

You may request deletion of your account at any time by emailing us at borowmedia@gmail.com. Upon verification, we will delete your account and associated personal data, subject to legal retention requirements.

ExamWise offers paid subscription plans that unlock premium features. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

Pricing, billing cycle, taxes and applicable refund rules are displayed at the point of purchase. Subscription management, including cancellation, is handled through the platform where you purchased the subscription (e.g. Google Play).

On Android, all purchases are processed by Google Play Billing. We do not receive or store your full payment card details. Google shares with us a purchase token, order ID, product ID and transaction status, which we use solely to grant and validate access to your subscription.

You can view and cancel subscriptions in the Google Play Store under Subscriptions. Refund requests are governed by Google Play's policies; please contact us if you need help.

Your data is stored on secure cloud infrastructure with encryption in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel and protected by authentication controls.

While we follow industry-standard practices to protect your information, no method of transmission or storage is 100% secure. You use the Service at your own risk and are encouraged to use a strong, unique password.

We rely on trusted third parties to deliver the Service. These include:

• Cloud database and authentication providers for account hosting.
• AI model providers (such as Anthropic Claude and Google Gemini) for AI features.
• Google Play and related Google services for distribution, sign-in and billing.
• Analytics and crash-reporting tools to improve stability.

These providers process data on our behalf under their own privacy and security commitments. We do not authorize them to use your personal information for their own marketing.

Our website uses essential cookies and local storage to keep you signed in, remember your preferences and maintain your subscription status. We may also use privacy-respecting analytics to understand aggregate usage patterns.

You can clear cookies and local storage at any time via your browser or device settings; doing so may sign you out and reset app preferences.

Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal information, or to object to or restrict certain processing. To exercise these rights, email us at borowmedia@gmail.com. We will respond within a reasonable time and in accordance with applicable law.

ExamWise is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

Users between the ages of 13 and 18 should review this Privacy Policy with a parent or legal guardian.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last updated" date below and, where appropriate, notify you in the app or by email.

Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns or requests regarding this Privacy Policy or your data, please contact us:

• Company: ExamWise
• Website: https://examwise.co.in
• Email: borowmedia@gmail.com